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Expert IT Support and Managed Cloud Services for Micro Businesses in London and East Anglia

Whether you’re an individual or managing a team of 20 we become your one point of contact to fix, train, advise and guide you through the world of IT, so you can get the most out of your tech.

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IT Support and Consultancy

We tell everyone that there is no such thing as a stupid question or request, no matter how small or insignificant it feels to you. You are the experts at your business as are we at ours. We are here to help you!

Business IT Support

An email or phone call to our managed help desk about your IT problem and we will begin troubleshooting the issue remotely.

IT Consultancy

We work with businesses in a range of industries and with various technologies so we can find a solution that works for you.

Cloud Service Management

Frequently your IT services will be managed by multiple providers. We can manage your services by working with your current providers so you can have a centralised contact or we can move them over to us if it adds value to you.

Ad-hoc Projects

Not all businesses need on-going support. You may find yourself needing someone to get you from A to B. This can be a hardware installation, moving providers or a one time fix for your devices.

Microsoft 365 and Emails

There are hundreds of variations of  licenses that you can choose for your emails and productivity, which can be overwhelming. From our experience all business owners will need an email, applications, email security and data backup.

Professional Email

A branded email address with 50GB of space and the ability to synchronise emails, calendars and contacts across multiple devices.

Microsoft 365 Applications

Install the latest version of Microsofts applications (Word, Excel, Outlook, etc) on up to 5 devices.

Email and Data Security

Protect your data with advanced email security and automatically backup your cloud storage solution (OneDrive, Workspace etc) into a secondary location.

Something else?

We can supply more advanced solutions like Microsoft 365 Enterprise, Projects, Visio etc as well as offer advice and guidance around alternative email and data providers

Data and backups

Your documents are the lifeblood of your business. Being able to easily work collaboratively and having it safely backed up and secure in case of theft, accidental deletion or hardware malfunction is key to protecting your customers and businesses data.

Email and Data Security

As a business owner you need to be able to easily synchronise files across multiple devices whilst maintaining control of your teams access to certain folders and files.

Local Backup

When you are working you may store files and folders in your desktop, downloads or documents folders. These folders are often overlook and the data needs to be backed up to another location just in case of hardware failure.

Cloud Backup

There's a perception that file sharing services and storing data online to free up space on your computer is backed up. This is not true. The data is moved onto a separate device (server) which, in turn, needs to be backed up.

Email and Data Migrations

You may find that your provider isn't meeting your needs, there's issues with the service or it's not as cost-effective as you first thought. You know you need to move but don't know where to start. We can fully manage and plan a move over to a new provider with minimal downtime.

Cloud Security

Cyber-security is rife with jargon and it is very easy to get washed away. As a standard each of your computers should have anti-virus and each mailbox should have email security. 

Managed Anti-Virus

Protect your devices and data against the latest threats with automatic scans.

Advanced Email Security

Limit the amount of malicious emails that land in your mailbox. The email security scans billions of emails every day and continually learns the latest email threats.

Patch Management

Software and operating systems that are not updated frequently are targets for malware, zero-day threats and are susceptible for data breaches. Keeping your devices up-to-date with automatic patch management.

User Awareness Training

The best method to protect your data is to train your staff. After an initial gap analysis you will get sent bitesize courses to fill in the blanks.

Web

Everything you need to start building your web presence and get ready for the digital world. 

Domain Names

Find your perfect web address that can be linked to your emails. You can choose from domain endings like .com, .co.uk to more specialised names like .accountants and .financial.​

Web Hosting

This is a user friendly package where you can easily install web applications like WordPress to start building your website, set up basic emails and manage your hosting.

SSL Certificate

This is the padlock in the top left of your browser securing the data that helps protect the information entered into your website.​

Website Design

Building and designing a website is time consuming. We use a service called Elementor that is very user friendly allowing you to have confidence and control over your design.

Telephony and Broadband

More businesses are now working on the move, at home, in the office or both. Having a single number for your client to call and then being able to seamlessly transfer calls, answer voicemails and quickly set up conference calls is more important than ever. 

Local Telephone Number​

A local number allows you to have a presence in a community as well as being able to take advantage of the features on a phone system.

Business Broadband

There's a lot of choice for broadband types (SoGEA, FTTC, FTTP etc) but finding the solution that best suits your business and is reliable can be tricky.

Hosted Phone system (VoIP)​

Get all the latest phone system features like a softphone installed directly onto your device (phone or computer) and you will be able to take your office number wherever you go. You'll also get features like Do Not Disturb, Call Forwarding, Voicemail-to-Email as a standard.​

VoIP installation

It's a big step switching from a traditional phone line to a hosted phone system. We can talk you through your best options, find a solution that works for you and manage the entire set up and installation of the system.

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Your Questions, Answered.

We work exclusively with micro businesses (1-20 employees), and we have no user minimum requirements for our IT Support, consultancy and cloud services.

We have experience in working with a wide range of professional industries throughout the UK. Our top 10 industries based on our current clients are:

  1. Accountants
  2. Independent Finance Advisors
  3. Recruitment Agencies
  4. Marketing Agencies
  5. Virtual Assistants
  6. Business Coaches
  7. Building Surveyors/Architects
  8. Retail
  9. Printers/Merchandisers
  10. IT Support and Consultancy (yes we do work well together)

Whether it’s Windows or Mac, iOS or Android, Microsoft 365 or Workspace we can help. Most technologies follow a logic based system meaning that we can use our troubleshooting know how to get to the root of the issue. 

You can email or phone us detailing the issue you are currently facing. The information will be entered into our helpdesk and one of the team will begin troublshooting the issue.

We will either send you instructions for a potential fix or if it requires a more thorough investigation, we will ask you to install TeamViewer – our remote access software – and we will take control of your machine to get to the root of the issue.  

At the end of the remote session we would’ve fixed the issue or provide you with our findings and any next steps that you will ned to take.

Yes we can. If you are a local business in London or East Anglia then we can come see you in person to fix an issue, install hardware or anything else you need help with. However, as most of our fixes and service set ups can be done remotely  we are able support businesses nationally.

Absolutely! We understand that not all businesses need a full support contract which is why we can work on an ad-hoc basis to fix that pesky printer, email that won’t send or to do an installation.

Nope.

There’s 3 brains behind Fincomp; Phil, Michael and Kevin. One email or phone call and you’re guaranteed to be speaking to someone you know and trust. From experience our clients love being able to contact someone that they have built a long term, trusting relationship with and wouldn’t want someone that doesn’t quite understand how your business operates working on your machines or services.

If you still have a question, contact us on support@fincomp.co.uk, give us a call on 020 8099 7301 or use the booking form. Someone from the team will be in touch to answer questions you have.

Enter a Support Ticket

Fill out the form with as much detail as possible about your IT woes and one of expert IT technicians  will contact you with a solution.

Contact Details
  • London - 020 8099 7301
  • Norwich - 01603 559913
  • Support@fincomp.co.uk
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IT Services
  • IT Support & Consultancy
  • Microsoft 365 & Emails
  • Data and Backups
  • Cloud Security
  • Web
  • Telephony and Broadband
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