Business IT Support | Remote and Onsite

Business IT Support

We have been providing IT support services and technology solutions to businesses across London, Suffolk and the South-East of England since 2003. We specialise in supporting micro businesses (1-9 employees) who often don’t employ a full-time IT technician yet still need expert advice in a rapidly-changing environment. We help troubleshoot and resolve day-to-day problems by telephone and remote technical support as well as offering strategic guidance to utilise the latest technologies.

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Call 020 8099 7301

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Overview

With over 15 years of experience supporting clients, we can usually help with any IT-related topic but most we most commonly provide: 

  Telephone and remote technical support
  Reactive and scheduled onsite support
  Strategic guidance and ongoing consultancy
  3rd party hardware and software support

What do we support

Servers, PCs, Laptops, Tablets and Phones

Servers, PCs, Laptops, Tablets and Phones

Networking Equipment and Security

Networking Equipment and Security

Windows, Mac, Android and iOS

Windows, Mac, Android and iOS

Peripheral devices

Peripheral devices

Additional Services

Complementing our Business IT Support, we have partnered with a number of industry providers to give our clients the potential of having all their primary IT requirements under one roof which simplifies management and troubleshooting.

Pricing and Working Hours

Our Business IT Support service is a subscription-based service which costs £20 per month with a 1-month free trial for all new clients. Support is billed either by time spent (£21 per half-hour) or by device (£10 per device per month). We also offer remote support for clients who are not currently enrolled in our subscription-based service, this is billed at a minimum of £80 per hour. Onsite support is subject to an £80 callout fee. Our working hours are 9am-5pm, Monday-Friday, excluding bank holidays.

 

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